Frequently Asked Questions

 The onboarding process for new clients typically involves several steps to ensure that the I understand my client's needs and can provide effective support. Here's a general overview of the process:

1. Consultation and Assessment: After scheduling a FREE 30-minute discovery call, we will meet virtually to discuss your needs, expectations, and goals. The consultation can take place via email, messaging apps, or video conferencing.
2. Proposal: Based on the consultation and assessment, I will create a proposal outlining the scope of work, deliverables, timeline, and pricing. My clients will have an opportunity to review the proposal and provide feedback.
3. Agreement: The agreement is included with the proposal. Once the proposal has been approved, my client will need to review and sign the agreement to begin the onboarding process.
4. Compensation: My clients will be provided with an invoice after signing the agreement for my services. For retainer packages, 50% of the payment is due at time of signing and the other 50% will be due the day services start. You have the choice of paying 100% upfront as well. Services will only begin after payment is received. Please see Terms and Conditions for more information. 
5. Training: If necessary, this is where I will start training on my clients specific tools, processes, and systems to ensure that I can provide effective support. This training can take place via screen-sharing sessions, video tutorials, or other methods.
6. Communication: We will establish communication protocols, such as email, messaging apps, or video conferencing. We can also set up regular check-ins or status updates to ensure that the engagement is on track.

By following these steps, I can onboard new clients smoothly and efficiently, setting the foundation for a successful and productive working relationship.

 Starting June 2023, inbound and outbound calling/texting services will require a monthly fee of $150. This fee reflects the commitment, flexibility, and availability necessary to accommodate my clients' needs, often beyond standard working hours. It ensures priority access to my time and the ability to handle time-sensitive tasks efficiently. By implementing this fee, I can maintain the high level of service and reliability that my clients depend on.                ***Due to capacity, this service may not always be avaible.***

 The benefits of hiring a virtual assistant include increased productivity, reduced workload, cost savings, and flexibility. By delegating time-consuming administrative tasks to a skilled professional, businesses can focus on their core operations, such as growth, client engagement, and strategy. Virtual assistants work remotely, which reduces overhead costs like office space, equipment, and benefits typically associated with in-house employees. Moreover, their adaptability means you can scale services up or down based on your needs, making them an ideal solution for businesses of all sizes. A virtual assistant can serve as a trusted partner, helping you streamline operations and achieve your goals more efficiently. 

My standard rate is $30 per hour, but I understand that every business has unique needs. I’m happy to work with you to create a customized package that fits your budget and specific requirements. Whether you need ongoing support or help with a one-time project, we can find a solution that works best for you. Let’s discuss your needs during a free consultation! 

My pricing is straightforward and designed to accommodate various business needs. A single-page website starts at $200, while multi-page websites (up to 5 pages) start at $400. Additional features, such as e-commerce setup or advanced SEO optimization, are available as add-ons.

I also offer a bundle option for clients who want ongoing support. For an additional $50/month, you can get a package that includes website updates and minor design tweaks. This bundle ensures your site stays up-to-date and continues to perform at its best.

If you're unsure which option is right for you, I’m happy to discuss your needs during a free consultation!

Absolutely! I am completely fluent in both English and Spanish. 

I am available from Monday - Friday, and some weekends depending on the project. 

What sets me apart is my unique combination of expertise, adaptability, and personalized approach. With over 5 years of experience as a virtual assistant and eight years in the mental health field, I bring a deep understanding of running efficient, client-centered practices. I specialize in helping therapists streamline their operations but am equally skilled in supporting other business types due to my versatile skill set.

I’ve support a wide range of business owners, including therapist, coaches, digital marketing agencies, estheticians, authors, podcasters, bookkeepers, and women-owned small businesses. I tailor solutions to your unique needs, combining technical expertise with a human touch to help you achieve your goals efficiently and effectively.

Unlike cookie-cutter solutions, I tailor my strategies to meet your specific needs and goals, ensuring that the solutions I provide align with your vision. I’m not just a VA—I’m a dedicated partner invested in your success, bringing both technical skills and a human touch to every project.