I handle the day-to-day logistics that keep your practice running smoothly. From scheduling and calendar coordination to client onboarding, communication, and document management, I create systems that keep you organized and efficient while maintaining HIPAA compliance.
I manage the financial side of your practice with care and precision. From billing through platforms like Alma, Headway, and SimplePractice to payment reconciliation, claims coordination, invoicing, and insurance credentialing, I help ensure your revenue cycle is consistent, accurate, and stress-free.
Your client experience matters. I build and refine workflows that improve client communication, automate follow-ups, and keep your practice organized. From digital forms to CRM or EHR optimization, I help create a seamless client journey from intake to retention.
As your practice grows, so do your needs. I provide operational support for scaling practices, including contractor onboarding, light HR tasks, SOP creation, and team coordination. I also assist with payroll setup and internal systems so you can confidently expand without the administrative burden.
For practices needing more hands-on support, I offer optional services such as inbound and outbound calls, text communication management (with a monthly on-call fee), and onboarding support for new hires. These add-ons provide extra flexibility as your practice evolves.
Whether you’re just getting started or managing a growing team, there’s a support option designed to meet you where you are.
All packages are fully customizable. We’ll work together to create a plan that fits your needs, systems, and budget.

Billed biweekly in advance — hours reserved just for you.
Hours renew each month. Hours do not roll over.
About 5 hours a month (minimum package)
For the solo therapist who’s ready for a little extra breathing room.
With light support to keep things organized and running smoothly, you’ll spend less time buried in admin work and more time focusing on what truly matters: your clients and your care.
📞 Phone & text support not available in this package

Billed biweekly in advance — hours reserved just for you.
Hours renew each month. Hours do not roll over.
About 10 hours a month of support
For the solo therapist who wants their practice to feel steady, structured, and sustainable.
This ongoing support helps you stay on top of client communication, scheduling, and organization, creating a sense of calm and control behind the scenes — no more scrambling to keep up.
📞 Phone & text support is INCLUDED in this package

Billed biweekly in advance — hours reserved just for you.
Hours renew each month. Hours do not roll over.
About 20 hours a month of support
For the solo therapist whose practice is growing and needs a trusted partner to manage the moving pieces.
Together, we’ll build seamless systems that support your expansion — creating flow in your operations, consistency in your client experience, and more time for you to lead your business intentionally.
📞 Phone & text support is INCLUDED in this package

Billed biweekly in advance — hours reserved just for you.
Hours renew each month. Hours do not roll over.
(30+ hours/month of full operations support)
For group practices ready to operate at the next level — with full-scale, behind-the-scenes management that keeps everything running seamlessly.
This is your done-for-you operations partnership. From managing client flow, billing, and systems to overseeing your team and refining processes, I handle the moving parts so your practice can run efficiently and sustainably.
You’ll have consistent support, clear communication, and a trusted partner dedicated to your business as if it were their own — allowing you to step fully into your CEO role and focus on leading your clinicians and serving your clients.
📞 Phone & text support is INCLUDED in this package

(One-Time Project)
Bring order and clarity to your practice with a customized Google Workspace setup designed to simplify your daily workflow. From client tracking to communication systems, everything will be built around how you work best so you can spend less time organizing and more time connecting with your clients.
Includes:
At Confide VA, our mission is to empower therapists and practice owners by providing strategic, sustainable business management solutions that allow them to focus on what matters most: their clients. We combine innovation, structure, and compassion to simplify the operational side of private practice, creating systems that support growth, balance, and long-term success.
We believe in building trust-based partnerships with every client, ensuring that their goals and values remain at the heart of everything we do.
© 2022 | Confide VA | All Rights Reserved
Powered by Confide VA

Learn the exact steps to start your VA career, with actionable tips and tools. 👇 Sign up now to get your free guide sent straight to your inbox!